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SHIPPING INFORMATION

• We ship through registered courier companies for orders within India.

•Domestic orders are usually delivered within 3-5 business days. Please note the delivery date for your order at the time of order confirmation.

• Please note that Saturdays, Sundays and Public Holidays are not considered as working days.

SHIPPING CHARGES

• Shipping and handling rates vary based on the product, its size and volume, the packaging used and the shipping destination.

• The final shipping and handling charges will be available to you at the time of checkout after you provide the shipping address for your order.

DUTIES & TAXES FOR INTERNATIONAL ORDERS

Duties & Taxes for international orders are not included in your order, and are over and above any shipping and handling charges paid at checkout. Most countries charge duties on imported items which are levied at the time of port entry and they vary based on the destination country and the products imported. You will need to pay the applicable duties and taxes directly to the shipping agency (DHL, FedEx etc.) at the time of your order delivery after you receive an invoice by the shipping agent. For all International order, would request a order mail be sent to help@tarinilonine.com with subject matter as 'INTERNATIONAL ORDER".

SHIPPING OF PRODUCTS

All orders are processed from our own warehouse in Noida, U.P.,India. Orders will be delivered to the shipping address mentioned at checkout.

TRACKING PACKAGE

Orders that have been processed and shipped can be tracked using the consignment/tracking number on the shipping agency’s website. Once your order is shipped, we will mail you your tracking number along with information about the shipping agency.

NON-AVAILABILITY ON DELIVERY

Our delivery partners will attempt to deliver the package two times before they return it to us. Please provide the complete & accurate shipping address including zip code and a mobile number.

MODES OF PAYMENT

For shipping to India, we accept all major debit & credit cards (including Mastercard, Visa & American Express) and also provide Net Banking options across major banks and also provide the option to pay using PayU as are our third party payment gateway.

CANCELLATION POLICY

www.tarinionline.com reserves the right to cancel any order without any explanation for doing so, as per the circumstances where the requirement could be met. The company will ensure that any communication of cancellation of an order or any applicable refund will be made in reasonable time.

CASH ON DELVERY POLICY

As per the Cash on Delivery policy:

• Available in National Capital Region. Can opt for cash deposit/NEFT transfer, if your city is not in NCR.

• To avail COD service, all items should be applicable for COD.

• COD is applicable on a minimum sale value of INR 1000 and maximum of INR 50,000 only.

• Pin code provided for Cash on Delivery should be in the serviceable area. If not, any online payment mode needs to be used.

• You cannot open the box without making the payment at the time of delivery.

• If the product is open, do not accept the order.

• No credit/debit cards are accepted in Cash on Delivery.

USING CASH BACK & PROMO CODES/COUPONS

• Cash Back Promo Code may not be applicable for all the products on the website.

• Special coupons should be redeemed within the limited period, and validity once expired, cannot be extended later.

• Two offers cannot be clubbed together using the Promo Code.

• www.tarinionline.com reserves the right to cancel any promotional 'Promo Code' and the transactions in which they are used. (This is not applicable on Cash Back Promo Codes)

• Cash Back and Promo Code Coupon cannot be clubbed together to avail an offer at tarinionline.com. This means, if Promo Code is used in an offer, Cash Back cannot be generated.

• Cash Back amount is subject to change at the sole discretion tarinionline.com.

IMAGES & REPRESENTATIONS OF PRODUCTS/SERVICES

• Product Images are indicative in nature.

• Actual Product may differ from the image. Please refer the product specification for the product

FOR QUERIES/COMMENTS

Send us your questions or comments to help@tarinionline.com